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State ISP LLC

All Jumpgate and State ISP user accounts have been migrated to the PCS in-house billing and authentication systems.
Address226 West Main Ottumwa, IA 52501-2916
Phone(641) 683-1088
Websitewww.stateisp.net
Jumpgate customers in Mason City, IA Intermittent dialup issues have been reported in your area, the telephone company is asking for specific times of the day when no answer or fast busy signal errors are occuring.

Can you please make note of when calls aren't working, and then either email them to support@pcsia.net or call us at 641-682-4691 to report these.

Jumpgate & StateISP customers : We will be closing out the accounts on the old server on June 30th, if anyone feels they are missing any older email, or if you have contacts/address books that did not get transferred over, please contact us by June 30th or they will be deleted forever. You can call us at 641-682-4691 or email us at support@pcsia.net.
The Email link on the left column of this page is used now for all accounts/domains/customers.
StateISP customers :Email transfer has completed. Everyone should have all of their historical mail along with new mail.

Email transfer has completed. Everyone should have all of their historical mail along with any new mail.
If any JumpGate customers are still having issues with email, please call us at 800-310-4727 for assistance.
We will hold off on StateISP accounts until after the holiday.

To all customers of PCS, Have a Happy Memorial Day!
Internet Support will be available during the weekend, but call back times may be longer than normal because of the holiday.

PCS has begun migrating email from the old server to our server. During this transition, email may be split between the two servers. New email should start arriving at our server in the next 24 hours, once new messages begin to show up on our server, you should no longer need to go to the link below. Any historical email will be moved to our server over the next few days. This is a very slow and tedious process. If you feel that you are missing any emails, please contact us for assitance.
Please allow up to a week for this process to occur.
To access our email server, click the Email link on the left side of this page.
For any customers who are using Outlook/Outlook Express or other email clients, please contact support at the following email address. support@pcsia.net

Jumpgate and State ISP account migration completed.
All Jumpgate and State ISP user accounts have been migrated to the PCS in-house billing and authentication systems. With this completed, we are better able to service user accounts. Billing cycles are at the first of each month and users will receive an emailed statement of charges. Automatic billing is available via credit card and bank draft. Email and Web Hosting service will be migrated to PCS owned and operated equipment soon. Active users will be able to maintain their jumpgate.net and stateisp.net email addresses.

WELCOME Jumpgate.net and Stateisp.net users.
PCS is proud to announce the completion of our acquisition of the State ISP customer and service base. PCS has acquired the user base of jumpgate.net and stateisp.net customers. Migration to the PCS services is being completed at this time.

A email claiming to be from PCS instructing users to either send their email address and passwords to PCS, or another email claiming that you need to download an update for your email are both circulating right now. Both are fake and should be deleted. We are working on trying to filter these as they appear, but are very difficult to stop at the moment.
If anyone has replied to the email with their password or downloaded the file and ran it, please contact PCS Support by emailing support@pcsia.net.

A small glitch in the upgrade process for our mail server caused Webmail to be inaccessible over the weekend. It has been resolved and no mail was lost during this period of time. We apologize for the inconvenience.
You may notice a different look to the Quarantine reports, this was part of the upgrade process. We hope this makes accessing your Quarantine easier.
We also have a newer spam filter in place that should finally stop the higher than normal amount of spam we've seen the past two weeks. If you continue to receive any spam, please forward these messages as an attachment to spam@pcsia.net and we will work to get them added to our filters.

PCS users login below to view your account status, add email addresses or dial-up plans, or update credit card info. If you don't know your registration number go to the Account Status page and enter your user name and password. Your registration number should appear on your statements and invoices from PCS.

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